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aplikant

Customer Technical Care Agent Inostranstvo

na Manpower Group Serbia u Bratislava, Slovačka (Poslato na 24-10-2019)

We are looking for candidates who will become part of the professional team of our partner, the multinational conglomerate holding company AT&T, the world’s largest telecommunications company. We invite you to be a part of the team that will represent the pubs of further business and successfully fill the position of:

Your tasks:

  • Provide first call resolution for all customer enquiries through application of technical expertise and set off standardize high quality customer service
  • Maintain positive customer satisfaction and relationship
  • Handle inquiries related to service, coverage, features and devices
  • Conduct in a manner that ensures data protection and confidentiality for both internal staff and customers
  • Follow company regulatory requirements

Your profile:

  • Fluency in English language (minimum B2 level)
  • Knowledge of contact center operations is a benefit
  • Developed verbal and communication skills
  • Developed computer skills
  • Readiness to come to Belgrade for the final assessment in November (27th or 28th)

Our Client offers:

  • Working contract
  • Full time working engagement- flexible 8 hour shifts
  • Regular fixed salary with minimum amount of 850 EUR net up to 1050 EUR net, plus bonuses
  • Relocation package – 500 EUR for moving to Slovakia

Applications can be sent until: 22.11.2019
You can apply online, or send your CV via e-mail, on bozica.krivokapic@manpowergroup.rs



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