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Contact Centre Agent Puno radno vreme

na ManpowerGroup u Beograd (Poslato na 25-02-2020)

Profile of candidate:

- German language B2-C1
- English language B2
- High school

Job description:

- Provide first call resolution for all customer inquiries and OBE (online booking engine support) through the application of technical expertise in reservations, ticket issuance, and re-issuance
- Comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, etc.) to ensure customer confidence, satisfaction and loyalty
- Achieve individual revenue and customer service targets to support delivery of team/departmental targets
- Support implementation of new technology and work methods to sustain the ongoing process and quality improvement process
- Keep up to date on products, services, policies, and procedures to ensure accurate information and correct implementation

For more information please contact me on 063/296-242 or send your CV on sanja.mackic@manpowergroup.rs!

Skoro postavljeni poslovi ManpowerGroup

Pregledano: 299 puta
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