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Customer Technical Care Agent Inostranstvo

na ManpowerGroup u Brno, Czech Republic (Poslato na 09-06-2020)

We are looking for candidates who will become a part of the professional team of our partner, the multinational conglomerate holding company AT&T, the world's largest telecommunications company . We invite you to be a part of the team that will successfully fill the position of Customer Technical Care Agent

Your tasks:

-Answer incoming support related phone calls (as the first line of contact for the company)
-Provide support for all U Verse products through customer interaction and the use of the industry leading diagnostic tools
-Maintain positive customer satisfaction and relationship management
-Handle inquiries from customers related to services, network coverage, features, handsets & device repair & troubleshooting, billing and rate plans service activations and changes

Your profile:

-Fluency in English language (minimum B2 level)
-Knowledge of contact center operations is a benefit
-Developed verbal and communication skills
-Developed computer skills

Our Client Offers:

-Work contract for indefinite period of time
-Full time working engagement 40 working hours weekly
-Regular fixed salary with minimum amount of 820 EUR net (up to 1070 EUR net)
-Relocation package cca 600 EUR net for moving to the Czech Republic
-Willingness to come to assessment to Belgrade first week of June 2020

If you are interested in this position you can apply by sending your CV at bozica.krivokapic@manpowergroup.rs

If you need more information, do not hesitate to call 062 501 362

Skoro postavljeni poslovi ManpowerGroup

Pregledano: 192 puta
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