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Customer Experience Representative Puno radno vreme

na ManpowerGroup (Bilo koji) (Poslato na 13-07-2020)

Job description:

Answering telephone calls of the customers with compulsory adherence to the scripts in the domain of the job
Informing and advising customers on service characteristics, as well as answering to customer questions
Fetching data from customers
Finding solutions and providing information to the customer so they can self-hande the case
Regular monitoring of the client case status
Providing feedback to the customer
Monitoring of the SLA
Providing timely and quality reporting to the Client Relation Manager on the activities and work processes
Providing support for continuous improvement of the process

Candidates profile:

Excellent knowledge of Dutch language, good speaking and writing skills
Excellent communication and problem-solving skills
Good organizational skills
Ability of proper business communication with colleagues
High school diploma or higher

For more information feel free to call 062/709097 or send a message via e-mail nemanja.deljanin@manpowergroup.rs

Skoro postavljeni poslovi ManpowerGroup

Pregledano: 148 puta
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